Last Updated: July 2026
1. Introduction
Volte Studios Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our franchise website (Voltestudios.com).
Company Details:
- Company Name: Volte Studios Ltd
- Company Number: 17055743
- Registered Address: Building 5 Carwood Park, Selby Road, Leeds, United Kingdom, LS15 4LG.Contact Email: support@voltestudios.com
- Website: voltestudios.com
2. Information We Collect
When you enquire about a Volte franchise opportunity, we collect the following personal information:
2.1 Information You Provide Directly
- Personal Details: Full name, email address, phone number
- Business Information: Preferred studio location, business experience, investment capacity
- Financial Information: Available capital, funding sources (when relevant to franchise assessment)
- Communication Records: Any correspondence you have with our franchise team via phone, email, SMS, or WhatsApp
2.2 Information Collected Automatically
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent on pages, referring websites, click patterns
- Cookie Data: See our separate Cookie Policy for full details
3. How We Use Your Information
We use your personal data for the following purposes:
3.1 Franchise Assessment & Communication
- To evaluate your suitability for a Volte franchise opportunity
- To contact you via phone, email, SMS, or WhatsApp regarding your enquiry
- To provide information about franchise opportunities, costs, and requirements
- To arrange meetings, calls, and studio visits
- To conduct due diligence as part of the franchise application process
3.2 Legal Basis for Processing
We process your data under the following legal bases:
- Legitimate Interests: To assess and respond to franchise enquiries and grow our franchise network
- Consent: Where you have explicitly provided consent for specific communications
- Contract: To enter into and perform franchise agreements
3.3 Marketing & Analytics
- To improve our website functionality and user experience
- To analyze website traffic and user behavior using Google Analytics
- To deliver targeted advertising through Facebook, Instagram, and Google platforms
- To send relevant franchise opportunity updates (with your consent)
4. Data Retention
4.1 Retention Periods
- Suitable Franchise Leads: We retain your information indefinitely while you remain an active prospect or franchisee
- Unsuitable Applications: Data is retained for 24 months after determining unsuitability, then securely deleted
- Active Franchisees: Data retained for the duration of the franchise relationship and 7 years thereafter for legal/financial compliance
4.2 Right to Request Deletion
You can request deletion of your data at any time by contacting us (see Section 10). We will comply unless we have a legal obligation to retain certain information.
5. How We Share Your Information
5.1 We DO NOT:
- Sell your personal data to third parties
- Share your data with external marketing companies
- Repurpose your data for unrelated business activities
5.2 We MAY Share Data With:
- Internal Teams: Our Partnership Development and Franchise Support teams
- Service Providers: Suite CRM (customer relationship management), email service providers, analytics platforms
- Legal Requirements: When required by law, regulation, or court order
- Business Transfers: In the event of a merger, acquisition, or sale of assets (with notification)
5.3 International Transfers
Your data is primarily processed in the UK and Ireland. If we expand internationally and collect leads from other territories (USA, UAE, Europe, etc.), we will ensure appropriate safeguards are in place and comply with relevant data protection regulations.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure servers with SSL encryption
- Access controls limiting data access to authorized personnel only
- Regular security assessments and updates
- Secure backup systems
- Staff training on data protection and confidentiality
Despite our efforts, no internet transmission is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any breaches.
7. Your Rights Under GDPR
As a data subject in the UK/EU, you have the following rights:
7.1 Right of Access
Request a copy of the personal data we hold about you.
7.2 Right to Rectification
Request correction of inaccurate or incomplete data.
7.3 Right to Erasure (“Right to be Forgotten”)
Request deletion of your personal data in certain circumstances.
7.4 Right to Restriction
Request limitation on how we process your data.
7.5 Right to Data Portability
Receive your data in a structured, commonly used format.
7.6 Right to Object
Object to processing based on legitimate interests or for direct marketing purposes.
7.7 Rights Related to Automated Decision-Making
We do not currently use automated decision-making or profiling.
To exercise any of these rights, contact us at support@voltestudios.com
8. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please see our separate Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, partner sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Contact Us & Complaints
If you have questions, concerns, or wish to exercise your data protection rights, please contact us:
Email: support@voltestudios.com
Post: Building 5 Carwood Park, Selby Road, Leeds, United Kingdom, LS15
10.1 Right to Complain
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
ICO Website: https://ico.org.uk/make-a-complaint/
ICO Helpline: 0303 123 1113
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top indicates when changes were last made. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Children’s Privacy
Our franchise opportunities are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware of such data, we will delete it promptly.
By using voltestudios.com and submitting your information, you acknowledge that you have read and understood this Privacy Policy.
